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Help · Your team and your account

See whether your connections are working

Settings, Integration health lists every connection your organization has: calling through Twilio, your sending domains and support mailboxes, each person's Google or Microsoft account, your webhooks and API keys, social accounts, Stripe, GitHub, QuickBooks, and your Gemini and HeyGen keys. Each one says Working, Failing since a time, Needs reconnecting, or Not used.

Read a connection

A connection that is failing says what it last reported, in plain words, and what to do about it. One that needs reconnecting names whose it is: that person connects it again on their own Connected accounts page. A working one says when it last worked.

ContactRoll reads what each connection already records, such as a failed send, a webhook delivery that was not answered, or a refused sign-in. It never tests your systems. It checks every 15 minutes.

Who is told

The Owner, Administrators and Operations admins see this page. When a connection starts failing they are told by email and by a notice in the app, again once a day while it fails, and when it works again. Opening the page marks the notices read.

Webhook deliveries

On Settings, Webhooks, choose Its deliveries on an endpoint to see every delivery of the last 30 days: when, which event, what your endpoint answered and how long it took. Send it again sends a delivery that failed with the same event id, so your app can tell it is the same event.

Didn’t find what you needed? Ask us on the help center: the form is at the foot of its page, and the people who build ContactRoll answer.

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Every new organization starts with a 14-day trial of Plus, with no card. When it ends, a team of 3 people or fewer moves to Free by itself, and a larger team chooses Standard or Plus. There is no second trial.

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